Frequently Asked Questions

Everything you need to know about your order and our collections.

What is the standard shipping time for my order?

We offer worldwide shipping. Orders are typically processed within 1-2 business days, with delivery taking 3-5 business days for domestic orders and 7-14 business days for international destinations.

How do I return an item that doesn't fit?

We offer a 30-day return policy. Items must be in their original, unworn condition with tags attached. You can initiate a return through our online portal to receive a prepaid shipping label.

Are your materials sustainably sourced?

Yes, we prioritize ethical production. Our garments are crafted using organic cotton, recycled polyester, and high-quality textiles sourced from certified sustainable suppliers.

Which payment methods do you accept?

We accept all major credit cards (Visa, Mastercard, American Express), PayPal, Apple Pay, and Google Pay. We also offer flexible financing options through Klarna and Afterpay.

How can I track the status of my shipment?

Once your order is dispatched, you will receive a confirmation email containing a tracking number and a link to monitor your package's journey in real-time.

Do you offer international customs and duties coverage?

For most regions, taxes and duties are calculated at checkout so there are no hidden fees upon delivery. Please check our shipping policy for a list of DDP (Delivered Duty Paid) countries.